Passing the Interview

You've been called to interview....now what?

Airlines hire those candidates who are able to talk about their experiences from a Flight Attendant standpoint. A successful candidate goes into an interview prepared with answers that address the Essential Four elements that airlines look for: Knowledge of the flight attendant career, Qualities of a flight attendant, An outstanding flight attendant resume, and Successful interview techniques. All are discussed in our guidebook, Sky High Careers: Your Guide to Becoming a Flight Attendant.

The Interview Process

Airlines have a rigorous interviewing process. Just getting an invitation to be interviewed can be competitive and you will most likely go through a series of interviews and evaluations before moving on to the final one-on-one or panel interview.

What to Expect

Some airlines will contact you by phone...this is your first interview. They are testing your voice and presentation as they ask you questions about your application or you. Some questions are meant to put you on the spot, some are general questions to verify your information. The tone and quality of your voice and the language or speech you use will be evaluated for public address announcements you will be required to make in your job as a Flight Attendant as well as determine your ability to present a personable, pleasant manner required for customer service.

Group Interviews

Most airlines interview via Group Interviews. If you pass the phone call and are invited to interview you may find yourself in a room with many other Flight Attendant candidates like yourself. You are being evaluated from the moment you walk in the door and many airlines plant spies who are posing as candidates to circulate and report on your behaviors.

You may learn all about the company during a presentation shortly after you arrive. Once the presentation has concluded you may be given a chance to introduce yourself in front of everyone. You may also be asked to make up a public address announcement and give it in front of the whole group.

You may then be divided into groups or they may ask for volunteers to participate in various group exercises, designed to reveal how true your Flight Attendant qualities are. These are usually fun activities meant to show how well you are able to work with others.

You may then be divided into smaller groups with a less formal atmosphere. An interviewer may pose random interview questions to the group. You want to be sure and answer a few! Definately don't be shy - this is your chance to let them know who you are. Show your personality and be friendly.

You may be given a break time while interviewers review your resume and evaluate your speech given in front of the group earlier. Candidates may then be chosen to continue the interview process or told to go home. If you are chosen to continue, you may be led to a room with an interviewer or a panel of interviewers for your individual interview. You will be evaluated on your presentation as a whole as well as how you answer their questions.

Depending on the airline, you may be given a job offer right away or told they will contact you.

Always keep in mind that you are being evaluated from the moment you walk in the door to the moment you leave. Even when you are at the drinking fountain, or on a break, you are possibly being watched. They want to see how you are interacting with others and whether or not you are friendly, how you respond to idle gossip, or if you are thoughtful enough to offer someone something from the snack table if you are going there yourself.

How Can I Best Prepare For My Interview?

• Know Your Flight Attendant Resume inside and out so you are able to easily talk about yourself. This will give you an advantage over other applicants who have not prepared themselves properly. 
  
  Your resume should include the words and phrases that highlight your Flight Attendant qualites AND you should be able to talk about your experiences from a Flight Attendant standpoint.
  
  If you aren't certain whether your resume includes these essential elements, our guidebook will teach you how to tailor it to the airlines and show you how to talk about yourself in your interview. Your resume is the first impression airlines will have of you - make sure you are prepared with an outstanding flight attendant resume!

• Flight Attendant Interview: Questions & Answers
  
  Take the guess work out of your interview preparation with our Flight Attendant Interview Questions and Answers Guide! No more wondering what types of questions you will be asked or how you should answer. We give you over 50 real interview questions - with suggested answers - to illustrate how to utilize the key words and phrases airlines look for, demonstrate the 8 flight attendant qualities, and boost your overall interview performance. If you do not pass your interview, you will have to wait at least 6 months before you can reapply. The Flight Attendant Interview Q & A will help you get rid of interview anxiety and get you prepared for a successful interview.